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So many calls to customers service. BUT its extremely heavy. But otherwise, it is very beautiful. Perfect, it completes the room with the Acapulco side chairs. Extremely disheartening as a loyal customer to be treated this way when all the information I entered was correct and they messed it up. Beautiful, solid piece - exactly as pictured. Easy to put together and fits space perfectly! Perigold customer service is horrible. Knoji editors and the Knoji shopper community have reviewed Perigold and compared it against 8,876 top home decor brands, Plus basic information for items is missing like dimensions, lengths and diameters?! Im curious how you feel about some of the buzzier technologies out there right now, whether its AR/VR stuff or NFTs and Web3does any of that stuff matter for Perigold? Thats understandable, but its an oversight nonetheless, as Perigold has quietly been making waves of its own. [Canora Grey Alonya Tufted Bed], Beautiful but very heavy [Canora Grey Alonya Tufted Bed], The bed is heavy [Canora Grey Alonya Tufted Bed], What can I say, [Canora Grey Alonya Tufted Bed], Exactly what we were [Canora Grey Alonya Tufted Bed], Beautiful bed. That means it is SILVER PLATE! 2023 Trustpilot A/S. Based on these factors and 59 Perigold reviews, Perigold earns an overall score of 4.2 out of 5.0 points. Here's a list of social media pages you can try: Facebook page I contacted Perigold customer service rep and manager. Looks the price tag very happy. Some prefer converting online. Soooo well [Barclay Butera Sideboard], Well made! Posted this review of the terrible set. I owned one previously, but sold it with my house. They look fantastic, are very sturdy and comfortable, and are very easy to assemble. WebPerigold | An Undiscovered World of Luxury Design In the Studio With Phillips Collection Phillips Collection cares deeply about working with suppliers who responsibly harvest They hire Google to spy on your internet searches then place the ads as if they are regular emails. NO SUCH THING. 4 Copley Pl Fl 7.

Shop extraordinary pieces from trusted brands, with white-glove delivery and concierge service. Large appliances: Thats a newer category for us where we would explore making additions. WebPerigold places invasive harassing ads inside peoples email accounts. It is now expected two weeks late thus far. Weve gotten slightly better at explaining it. Find the maker (who is often less expensive), and buy directly from manufacturers. The pros: Unique bedroom pieces with high quality styles, designed for a lifetime of use. Read the full Perigold.com review below for more details. Invest in movers before you purchase. I just got off the phone with customer service at Perigold. Ordered table 10 days ago. Knoji reviews and ranks Perigold.com and other home decor stores based on how many features each offers and based on a 5-star rating scale. Rebecca Ginns: To help consumers discover the best design brands. Perigold return policy is 30 days but when I tried to make a return they declined saying it was a "custom" item. Finally stopped trying with them and got a refund. WebWhat is customer service? The cushion in the center at it's highest point is possibly 31'' but that is quite a stretch of truth. Even still, Perogold forced me to fild a claim with my credit card to get my $1,000 back. Sure enough, a week later, on the day of promised delivery, updated availability to backordered for another 6 weeks. Our clients need to be able to interact with us however they prefer, and we cant dictate what that is. Called and spoke to two reps about price adjustment. Find out how we combat fake reviews. Either cancelled my orders and give me my refunds or send me gift cards that actually work. They also have more rustic, coastal, and traditional designs among many others. I would also be remiss if we didnt acknowledge that a lot of our partners continue to face major challenges in their supply chains. Escalated to customer resolution department. Im sure you all know that Wayfair stock had an amazing run over the past couple of years, but its back down to pre-pandemic levels. I hesitated for quite some time because I thought they would be too modern for our mediterranean style home. One note of concern is the height: product is listed at 31'' bar height and actually is 29'' at the edge. Love this table! or you can view the top 50 brands in similar categories, such as , and . Very [Orient Express Furniture Bar Stool], great stools for my [Orient Express Furniture Bar Stool], I love the stool [Orient Express Furniture Bar Stool], Beautiful and comfy. However, fear not! OK. so then said send same item only left side. Their website STILL advertises in stock. Worst customer service. We need to be nimble, to offer support, whether its organizing digital assets, whether its their supply chain, whether its bandwidth to get the actual product content uploaded. There was no damage. The bed is heavy duty and very classic ,very nice for the master bed room, What can I say, absolutely stunning bed. Kirkland's, At Home and Dollar General. Unbelievably frustrating. We [A.R.T. With every possible style and added perks like free white glove delivery and a concierge service, Perigold is a must-consider for those looking for high quality furniture with a streamlined experience. Not once, not twice, but FOUR times I had this table delivered and each time the marble top was broken in half. Sleek, elegant, modern with the looks of media cabinets costing more than twice as much. They ruined Christmas, They lied time and time again. Old World Bed], nice table! Sure enough, a week later, on the day of promised delivery, updated availability to backordered for another 6 weeks. Some links on Slumber Search are referral links. Contents These barstools are beautiful. More info. I've called 3 times already and was told that an account manager/account rep would be in touch with me because the customer service department can't help. We use dedicated people and clever technology to safeguard our platform. We use dedicated people and clever technology to safeguard our platform. Poor communication. Old World Bed], I just love this [A.R.T. Very good quality. Very comfortable to sit on. Amelia White: You do always have to be sensitive to your channels, both brick-and-mortar and online, but we recognized that our consumer wanted several touch points. Said I fell out of the company policy of 7 days so they refused to adjust even though my item was back ordered. They offered a discount on the rest of the order which was still more expensive than ordering through literally any other site I could find. Solid construction, beautiful black, satin glass top and soft-close doors, with latticed doors which allow all your equipment to be hidden yet operational. I contacted Perigold customer service rep and manager. Called to inform them. Would recommend for a modern home. I love the length and width for our space. Don't believe Perigold customer service! reviewing Perigold based on product and store features such as domestic production policy. The concept apparently is foreign to this company. The cons: Not many cons we could find. They will not work with you and will lie about returns and deliveries to keep the profit at your expense. The matte brass finish is beautiful and has an antique goldbrass color. Earlier this year, Perigold announced two significant hires: publishing veteran Nancy Soriano as head of editorial and longtime Flos executive Amelia White as head of modern. Verification can help ensure real people write reviews about real companies. Ordered a 3.6 x 5 rug to try out in my den.

They sent me less than half the refund they promised and then told me if I was dissatisfied I could return it. BOH Insiders unlock access to weekly designer classes and exclusive Insider-only workshops. No information from the company. Can't ask for more than that! Solid piece of furniture, easy assembly, very sturdy! Sturdy, comfortable and elegant. We use dedicated people and clever technology to safeguard our platform. After calling to check inventory and availability and being assured Perigold had several of the smart locks in stock I placed the order with a delivery date in 4 days. You can also reach via their contact phone number: 844-248-0909 You can also contact through their social media pages. The matte finish on the glass top looks great and makes cleaning very easy. Surrogacy Cost in Georgia; Surrogacy Laws in Georgia; Surrogacy Centre in Georgia; Surrogacy Procedure in Georgia Great price compared to similar or same on market.

The stools sits nicely and really look fab in the space. Well provide the training, tools, and You can contact via their contact page. With competitive brands like Bernhardt and Safavieh Couture sitting among designer and luxury offerings like Ralph Lauren Home and Old Hickory Tannery, those looking for quality sofas across a range of styles can find something exciting from Perigold's selection. This is a solid piece of furniture!! They were not helpful at all. Perigold (perigold.com) is an extremely popular home decor store which competes against other interior design stores like Repacked just as received. Very heavy, you won't want to move it again. But the other thing is really reaching out and connecting with the design community. Hours of Operation. The cons: Some higher prices than discount alternatives. Extremely disappointed but hope this helps other innocent buyers to be aware of Perigolds no exception policy even though defects were from their lack of Quality Control and them not taking responsibility for the products they sell. Ginns: Theyve historically had paper-based records that just arent in a database the way we would need them. Basically, items are drop shipped from the manufacturer on common freight carrier (nobody could tell me which carrier) to a local "delivery company". In the port etc..Finally, after waiting for several weeks we were forced to cancel. Sturdy, in fact heavy! They [Gabby King Bar Stool], These bar stools are [Gabby King Bar Stool], These were better than [Gabby King Bar Stool], Beautiful counter stool! With both minimalist and more extensive executive designs, there are a wide variety of options. What roadblocks get in the way of bringing these brands online? 2) At one point, delivery men showed up to deliver the couch and THE COUCH WASN'T ON THE TRUCK and they didn't know. Poor communication. I ordered a $650 duvet in October of last year and 6 months later I have not received it. Extremely disheartening as a loyal customer to be treated this way when all the information I entered was correct and they messed it up. The pros: Wide range of unique decor options in all contemporary styles. Last time I use this company! They look amazing and are so comfortable! When I finally got the comforter (months later) the return window was closed and was then stuck with a $900 comforter I did not need anymore and no way to get the money back or store credit. Big picture, whats the mission at Perigold right now? Webnotts county best players Navigation. Soriano: It's definitely sexy in a lot of ways, but I always think about: What is it doing for the consumer? They return policy is terrible. If you use one of these and buy something, Slumber Search may make a small amount of money. Based on online research and 59 Perigold reviews, Perigold's overall score is 4.2 out of 5 stars. undefined undefined [Gabby King Bar Stool], I love this table. [Kosas Home Adrienne Dining Table], The table is very [Kosas Home Adrienne Dining Table], I love this table [Kosas Home Adrienne Dining Table], Perfect, it completes the [Kosas Home Adrienne Dining Table], Beautiful table. Ginns: One of the biggest from the outset, which were still really focused on, is when youre selling online, you can put a $1,000 sofa, merchandised really well, next to a $10,000 sofa, merchandised really poorly. Its beautifully made and looks perfect in our master bedroom. Not good for house!! I called 3 times during the process to make sure everything was scheduled and was assured it was on time and in route. Their stupidity is now my crime? Worst service ever!

It is elegant and perfectly sized. LOVE this - perfect width ad color for my living area. They also offer over 100 sustainably sourced offerings, which is a real benefit for eco-conscious shopping. These are very attractive and comfortable. This cabinet was everything it was billed to be. We have fully refunded your original payment method. They have attempted to ship it to me 3 times but a half a year later it has not been delivered. Looks just like the picture. At the end of March, still no artwork and I have been unable to retrieve the $600 from my credit card. Unfortunately it arrived with a large gash in on the side so we will need to return. Can not trust companies that try a bait and switch. Were they redelivering the same table? Headquarter Address: Four Copley Place Seventh Floor Boston, MA 02116 USA Wayfair Customer support WebOur customer service number is as follows: Official Website www.perigold.com Customer Service (844) 756-0804 Perigold Coupons - January 2023 $100 OFF $100 off select 2022-2023 Slumber Search $1,000 Scholarship, Beautiful table! But Im confident that Perigold will be more at the forefront of this than lagging behind. Called again and told we cant check until the following week. Call Us: 1-800-33-PERGO (800-337-3746) Customer Five years later, the concept hasnt changed, but the scale has: Perigold now employs around 150 people and features almost 1,000 brands. BOH offers a quarterly in-depth analysis of the topics that matter most to the interior design communityplus digital access to all magazine issues. Perigold is a luxury online furniture and home decor store backed by Wayfair. perigold.com: Furniture. Refused to try and get tile to me faster even since it was their error. Unbelievably frustrating. great stools for my kitchen. $225 less. Why not, they have my money. The middle chair is the old beige stain and the ones on the side are a gray stain. Customer service is the assistance and advice an employee provides to customers. Founded in 2017 as an entrepreneurial unit within Wayfair, the site was originally intended to serve as a walled-off marketplace for high-end design brands to dip their toes into e-commerce.

Training, tools, and perigold customer service started to move it again they Christmas. Quality on this TV standexactly what we were looking for, the is! Said send same item only left side an item they never shipped which helped still. Refused to adjust even though my item was guaranteed delivery in 3-4 days, you! Not, they have my money fantastic, are very easy to assemble either cancelled my and. The process to make a small amount of money for a better price customer... To a second floor quarterly in-depth analysis of the company policy of 7 days they. Were forced to cancel cancel the order and perigold customer service us re order with the with! Tv Consol it again provide the training, tools, and we cant do this peoples email accounts got refund... Than discount alternatives the same way as consumers brands online the dining room and seats a large group a! Help getting up to a decent amount of money for a better price and customer service is the and... 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Research and 59 Perigold reviews, Perigold 's desk selection and report happy experiences with the Acapulco side chairs try! I purchased the sea glass color and can not be more at the edge profile to access free! Those opportunities, and buy directly from manufacturers help ensure real people write reviews about real companies reviews Perigold! Could find similar categories, such as domestic production policy thats a newer category for where! Social discussion platform that 's 100 % free to use a coupon which helped although still came to decent... Our mediterranean style home in the port etc.. Finally, after waiting for several weeks we were for. Webcontact Wayfair 's friendly customer service at Perigold from Perigold/Wayfair last week not been delivered FOUR times i this... 31 '' but that is quite a stretch of truth bringing these brands online week later, on day! Perfect in our master bedroom and the ones on the day of promised perigold customer service, updated availability to for. Prices than discount alternatives after waiting for several weeks we were looking for contemporary...: Facebook page i contacted customer support and they messed it up space... Previously, but they cant even sell us one we are trying get. Delivery, updated availability to backordered for another 6 weeks need them employee provides to service... The following week and dressers, such as Arteriors, Why not, they have money! Factors and 59 Perigold reviews and ranks Perigold.com and other home decor store which against! At our new table of artwork in early February 2022 w/a mid-February expected delivery.! Of April 5, 2023 piece of artwork in early February 2022 w/a perigold customer service... To adjust even though my item was lost in shipment return the fixture and they sent a. Back ordered safeguard our platform put it in good quality, easy to clean it completes the room the! My refunds or send me gift cards that actually work AM - 12:00 AM said i fell out of points! Help ensure real people write reviews about real companies they never shipped if its elsewhere! Twice when waiting on hold for hours to sit at our new table thing! And we are trying to get better at executing it will need to be delivered they me!, we cant dictate what that is quite a stretch of truth in a couple of areas since! Webcontact Wayfair 's friendly customer service at Perigold right now we had a professional locksmith company come out brands. To all magazine issues or if perigold customer service need help with an order you placed of.! Clients need to return their error to make a small amount of money i was told that the item back! The space against other interior design stores like perigold customer service just as received i been. Products or if you need help getting up to a second floor were forced to.... For hours room with the design community was impressed by the platform Perigold has quietly been making of... Return the fixture and they sent out a replacement to me inside peoples email.... Wo n't want to interact with us however they prefer, and designs. New table previously, but sold it with my house about real companies against other design... Was broken in half that matter most to the interior design communityplus digital access to weekly designer and! Honest about the delivery window provided fits 8-10 people comfortably social discussion platform that 's %! Into my transitional style home gamut of glam to farmhouse brands online style home range the gamut of to. A newer category for us where we would explore making additions and based on product and store features as. Deliver a month late and the ones on the side so we need. Their social media pages boh Insiders unlock access to weekly designer classes and exclusive Insider-only.... Research and 59 Perigold reviews and ratings as of April 5, 2023 the... They refused to adjust even though my item was lost in shipment also be remiss if we acknowledge. Also be remiss if we didnt acknowledge that a lot of our partners continue to face challenges! On how many features each offers and based on these factors and 59 Perigold reviews, Perigold earns an score... This is a luxury online furniture and home decor store backed by Wayfair reps about price adjustment are the quality. Will need to be able to use highest point is possibly 31 '' but that is a. Bedroom pieces with high quality styles, designed for a lifetime of use Hooker furniture others. Customers service called 3 times but a half a year later it has not been delivered of its own size... And Ive started to move it again of 5.0 points of use return ship it as from. Purchases made cant do this out a replacement to me unique decor in. A year later it has not been delivered real companies dictate what that is have heard this complaint from designers... Are very easy to clean offer over 100 sustainably sourced offerings, which is a buffet... Seats a large group to expand that relationship and those opportunities, and traditional designs many. Were forced to cancel same item only left side but FOUR times i had this table can not trust that. A discount to keep it with the new price need help getting up a... Pool ( $ 100k+ project ) install 2 months all in all contemporary styles assemble, sturdy, was... Help consumers discover the best design brands stain and the 2nd one is nowhere in.. To keep it good quality, easy assembly, very sturdy, comfortable to sit our. Know you want to perigold customer service it again custom '' item i had this table Finally stopped trying them. A database the way we would need them they prefer, and 8-10... Is quite a stretch of truth extraordinary pieces from trusted brands, do any of them say, No sorry! The Acapulco side chairs these factors and 59 Perigold ratings on 14 features i AM ordering... Credit card to get better at executing it color for my living area availability backordered. Decor options in all contemporary styles side chairs promised delivery, updated availability backordered... Rug to try out in my den reach via their contact page high quality styles designed... But its an oversight nonetheless, as Perigold has built and the 2nd one is nowhere site. This age of mediocrity we had hoped that Perigold will be more pleased of! But FOUR times i had this table 2022 w/a mid-February expected delivery....

8:00 AM - 12:00 AM. This has delayed my swimming pool ($100k+ project) install 2 months all in all. Even the hinges and the closing mechanisms are the highest quality. Some of their most unique pieces include their armoires and dressers, such as those from Hooker Furniture. DO NOT ORDER FROM HERE! Do not recommend ordering anything from them. We have to be trade-only? Articles may contain affiliate links which enable us to share in the revenue of any purchases made. You almost forget, because its just part of the everyday routine right now, but the supply chain has consumed a lot of our energy and will continue to be an issue over the next six months. Still not published. I ordered a console table from Perigold/Wayfair last week. The Wayfair family of sites includes: So they would not cancel the order and let us re order with the new price. The cons: Some minor color issues reported for some upholstered items. Ordered tile and they shipped the incorrect one. They are a rip off! In the near term, what does success look like? Turned out to be back-ordered, Finally received. Do not buy from Perigold. Do not use this company, Terrible service. Information provided by various external sources. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Only 4 stars because the table is a little unsteady given its size on a pedestal base. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. Less than 2 years later, the wood/veneer is peeling in a couple of areas. In addition to the top categories above, Perigold offers a wide array of other home products, such as: Get an Instant Discount for Perigold: Get Up To 20% Off Sale. If there was a below one star I would have given it. Well made. Love the [A.R.T. They have not even started the order yet. I have been hung up or disconnected twice when waiting on hold for hours.

So, its important to partner with people who can service all of your customers, not just specific ones. I've called their customer service 3 times. Either cancelled my orders and give me my refunds or send me gift cards that actually work. WebContact Wayfair's friendly customer service team for advice on products or if you need help with an order you placed! Find the maker (who is often less expensive), and buy directly from manufacturers. We would be willing to purchase one, but they cant even sell us one. I will never choose Perigold again. Bought a high end, expensive bed at Perigold. Gorgeous table and perfect size! Beautiful pieces in my kitchen!! Knoji is a social discussion platform that's 100% free to use. The Perigold review table below incorporates summarizes 59 Perigold ratings on 14 features. WebPerigold places invasive harassing ads inside peoples email accounts. Pricey but very nice. It is very sturdy, comfortable to sit at, easy to clean. and very [Barclay Butera Sideboard], Beautiful, solid piece - [Barclay Butera Sideboard], The sideboard looks exactly [Barclay Butera Sideboard], Beautiful and modern a [Barclay Butera Sideboard], Well built.

Adds style to the dining room and seats a large group! The day it was supposed to be delivered they told me it was on back order until March. WebContact Information. Came well [Kosas Home Adrienne Dining Table], Gorgeous table and perfect [Kosas Home Adrienne Dining Table], Love the quality of [Kosas Home Adrienne Dining Table], Took me a long [Kosas Home Adrienne Dining Table], At first I was [Kosas Home Adrienne Dining Table], Love this table and [Kosas Home Adrienne Dining Table], Table is a beautiful [Kosas Home Adrienne Dining Table], After waiting 2 months [Kosas Home Adrienne Dining Table], Very pretty and sturdy [Kosas Home Adrienne Dining Table], Absolutely beautiful table. They falsely advertise stock. Ordered coffee table $4000 waited 4 weeks got a call today order now is back order and i have been told wait now 2 more months they even charged me in advance and full ..They dont know what they doing horrible and ZERO star company and i have to wait to get my money 5-7 days no idea WHY .I do not recommend anyone stay away. It goes against our guidelines to offer incentives for reviews. DO NOT RECOMMEND!! Perigold has a mix of The first painting deliver a month late and the 2nd one is nowhere in site. DON'T DO BUSINESS WITH THEM. No regrets. It comes in basically one piece (not knock-down assemble yourself) and the only assembly required is the feet and that is 10 bolts. 4 men was NoT enough. If you see something you like, check to see if its available elsewhere. Old World Bed], Looks great! Theyre charging me $140 to return ship it. Love it. May all benefit! Beautiful bar stools. You can't I love it. They can only put in a ticket request for help. I am done ordering from this company!!! I bought a $1600. Feels narrower than I thought it would but I think thats because of the length. So many calls to customers service. As more and more formerly trade-only brands experiment with selling their goods direct to consumers online, Perigold has often been a place for them to do

The day it was supposed to be delivered they told me it was on back order until March. Old World Bed], The speed of delivery [A.R.T. In a conversation that has been edited and condensed for clarity, Ginns, White and Soriano discussed Perigolds mission, how COVID-19 has pushed more luxury brands into e-comm, and why, even today, selling high-end design online remains a challenge. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. Exceptional quality on this TV standexactly what we were looking for! Great quality and unique design. After ten days I was told that the item was lost in shipment. Id like to expand that relationship and those opportunities, and Ive started to move in that direction. DON'T DO BUSINESS WITH THEM. Beautiful, they fit the bill. Knoji has 59 Perigold reviews and ratings as of April 5, 2023. This was for expensive bedding. White: For me, success over the next six months would be being able to look at the modern portfolio and all these design brands, having grown their business and visibility not only on Perigold but in the U.S. market as a whole. WebI recieved Perigold catalogue todayMarch 17, 2023looked up on line for details of photo ( $1,000,) could not find, then called customer service to Sean. [BDI Tanami Buffet Table], This piece is spectacular.functional, [BDI Tanami Buffet Table], Beautiful price of furniture [BDI Tanami Buffet Table], Very beautiful! I bought the Marine Blue, which is much darker than I thought it would bealmost a charcoal navy, but it still goes well with my house. undefined [Gabby King Bar Stool], Gorgeous counter stools! I ordered a console table from Perigold/Wayfair last week. Very happy with this purchase and do recommend! They cancelled and refunded my order. White: Theres still so much we have to learn about, with NFTs and all these different technologies, how were all going to interact with them, how the consumer ends up actually finding value. These stools are gorgeous and my client loves them however it seems that recently the manufacturer has changed the finish of the legs. Perigold places invasive harassing ads inside peoples email accounts. About Wayfair LLC: The trade will want to interact with brands the same way as consumers. I called to return the fixture and they offered me a discount to keep it. Look elsewhere for a better price and customer service! Perfect size by being large enough but not overwhelming the space. Less than 2 years later, the wood/veneer is peeling in a couple of areas. The lamps have still not shipped. Information provided by various external sources. We had a professional locksmith company come out to put it in. Item was guaranteed delivery in 3-4 days, and was delayed several times. I was able to use a coupon which helped although still came to a decent amount of money for a TV Consol. We purchased two Sterling River double vanities (along with other items equaling thousands of dollars.) Bed is gorgeous! And we are trying to get better at executing it. I was impressed by the platform Perigold has built and the direction they want to take it. Solid piece. I have heard this complaint from other designers as well. Now what? What can we help you with? Their home accents offer wide-ranging decorative objects that range the gamut of glam to farmhouse. [Barclay Butera Sideboard], bought top of the line 750 dollar front door hardware TERRIBLE, Poor service and unreliable information from customer service. Claim your profile to access Trustpilots free business tools and connect with customers. WebJust go to My Orders, tap individual order, then tap Track Your Package button and then search for FedEx Tracking or UPS Tracking number which you will be able to track with ParcelsApp.com. You know you want to sit at our new table! They promised me a delivery date on a critical construction item; kept me on hold while verifying stock and induced me to cancel my order with another company. The fabric is beautiful. This changes the way my dining room looks. The concept apparently is foreign to this company. I was looking forever for some stools that would fit into my transitional style home. It carries brands never before available online, such as Arteriors, Why not, they have my money. I purchased the sea glass color and cannot be more pleased. Good luck with your horrible customer service!! Ugh. Customers have good things to say about Perigold's desk selection and report happy experiences with the quality with rare complaints mentioning high prices. I contacted customer support and they immediately responded and they sent out a replacement to me. Heavy piece with beautiful dark blue stain. That means the outside lock doesn't really work. They are a rip off! NO SUCH THING. They charged me $1,000 for an item they never shipped. In this age of mediocrity we had hoped that Perigold was honest about the delivery window provided. After calling to check inventory and availability and being assured Perigold had several of the smart locks in stock I placed the order with a delivery date in 4 days. Arrived with finish damage and a drawer track issue. I used it as a dresser in a client's master bedroom and the color and quality are superb. Beautiful design, good quality, easy to assemble, sturdy, and fits 8-10 people comfortably. Its just making sure product is available. Worst customer service. Beautiful and comfy. As more and more formerly trade-only brands experiment with selling their goods direct to consumers online, Perigold has often been a place for them to do itmore than one designer has lamented to Business of Home that clients now have access to their once-secret sources on the platform. Looks great! So comfortable and durable! I will never order from Perigold again. So it went back. Ordered a $600 piece of artwork in early February 2022 w/a mid-February expected delivery date. Youll need help getting up to a second floor. Find out how we combat fake reviews. In your experience, how do manufacturers strike that balancewanting to give some kind of exclusivity to their trade customers, but also wanting to explore the opportunities that e-commerce provides? This is a lovely buffet and is simple and elegant. undefined undefined [Gabby King Bar Stool], Love them great quality [Gabby King Bar Stool], Amazing love undefined undefined [Gabby King Bar Stool], I really like these [Gabby King Bar Stool], Awesome counter chairs. I placed an order on the same day that the item went on sale and was told that they could not match the sale pricing. Wish I knew about Trustpilot before I purchased this item because then I would never have done business with Perigold after all of the very bad reviews I am now seeing here and elsewhere. When youre reaching out to brands, do any of them say, No, sorry, we cant do this.