I was on hold for over 2 hours and 45 minutes only to have a 30 second long conversation. This conclusion was arrived at by running over 21,015 Go Program Way2Go Card User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. A new card will be issued and any remaining balance Payments posted directly at other local County Clerks'offices will be issued by check to the custodial party. CompResults. Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer. He said that was the only thing he could suggest because thats how their system worked. They charge you after so many calls to check your balance but there is no other way to do it since you cant check it on GoProgramWay2GoCard . I am told to send in additional supporting documentation if I have it but there is no guarantee that my claim will be opened and reviewed. They order me to turn of my records line. Be safe from hackers and unwanted bills. This is based on our NLP (Natural language processing) analysis of over 21,015 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 .

I thought ok Im not gonna use it. Well Saturday I got the card in the mail that was 21 days away and couldnt activate it because it was already deactivated. Your real card info stays hidden. Customer Service is TERRIBLE. How do cardholders check their available balance? Having the exact balance at the moment when I am about to pay a bill or make a purchase is great. For details, see the Guide to Benefits. Also I have to keep changing my password literally every time I try to log in, to the point where it locks my account just for it to tell me that I cant use the same password! They have to be making a mint off of all us and this is why this carries on, but HOW IS MY QUESTION? There are no numbers to call directly, had to search around everywhere, found couple but most fail to answer anything and are %100 fake human robots. In order Within the last few weeks, however, I started to notice large amounts being taken from the account that I had not authorized. I explained to the lady over and over that on 11/29/20 the pizza company put the money back on the card but Way2go keeps saying that the money was put back, but it does not show on the card. Bridge Card Participation Information on Electronic Benefits for clients and businesses, lists of participating retailers and ATMs, and QUEST. Unless the person receiving support requests direct deposit to his/her personal bank account, (s)he will receive the Way2Go Card automatically. This card service is horrible for single moms that depend on child support to take care of children. They locked my account due to fraud..I NEVER reported ANYTHING to these idiots! WebPrivacy Policy; Contact Us; ATM Locator; CONDUENT , CONDUENT and Design , Way2Go Card , and GO Program are trademarks of Conduent Corporation in the Are there any exceptions to receiving child support electronically? I Didnt Have The $15 Dollars In My Account Because Of The Transactions That Were Fraudulent, But I Offered Too Pay From One Of My Other Cards. I got this card from way2go, set up the account but now can't access it because the "security image" that comes up is NOT the one I chose which means I can't access my account since it recommends not to login if that is not your image you picked. Way2Go Card call centers can only assist in matters relating to the debit card itself. WebThe debit card is a win-win situation for the state and custodial persons. I hate that the sites were changed and not setup properly! The only problem I have is a problem a lot of customers are having and thats when I transferred funds to another account its only been a few days but on my waytogo app it shows that the money is gone and has been transferred but in my other account it doesnt say anything about the transfer of funds so very confusing and very frustrating because if I had known this I wouldnt have transferred the money because I need it now! So he ask me all the info to change it i give him everything and as soon as I finish the phone call hung upfurious by this point I i again assumed I'd get the papers soon at the new address he just changed for me. I called to get an update. Ive had fraud charges on my card that I just recently discovered and filed a claim and it was denied. I now have to wait for the investigation report to come in the mail. Both mobile app & website says There is an Exception and no customer service rep can tell me what it means and cannot help me resolve it. Way2Go Card cannot answer any unemployment questions relating to the release of your funds. I didn't receive the papers by the time they said I would get them, so I went through the process, again.hold, social, hrs of my time. I have proof they did and when I call they just say they cant help me. I was perplexed by this, but it wasnt that bad since I could still use money directly from the card. I can't even set up a account because its so stupid. Useless. Got stuff faster from china, Called 3 times got 3 different answers. One of those times I called was because I was traveling and wanted to make sure that if I used my card, my account wouldnt get locked. I've called for assistance 3 times and have still been unable to get the help that I need. There was no back button. I could go on and on. They act the same Way. Immediately after pressing it says, Okay, now to not deactivate your cardetc etc press 2. and they need to steal our Unemployment $ too? No. I give them zero stars! If you cannot afford child care, payment assistance is available. I am disgusted and never doing business with this company again if they dont make this right. I have been using Way2Go for my unemployment since May of 2020. So I need my card. This doesnt even deserve a star but fair warning you should just take the money right off the card and put it in your bank account because it doesnt allow money transfers nor direct deposits even though this wasnt the case like a month ago. I don't have my card to know the balance I asked to speak to a supervisor same issue. I Called Them Too Let Them Know That I Had Two Transactions On My Card From PayPal That I Didnt Do . This is so SHAMEFUL!! Thanks, GoProgramWay2GoCard isnt working. So I keep getting a issue when I try to set up an account. ET. 3. still waiting. That's all you know about me. Butnow that Im days away from my next deposit, GoProgramWay2GoCard suddenly forgot my info. This is theft. This company is so trashy Ive been trying to get in contact with a representative for over 2 months .. It keeps getting error messages so I cant set up with GoProgramWay2GoCard and if you call for balance they charge a fee. Through no fault of GoProgramWay2GoCard developer people are shifty and not always honest. Making a money transfer to your bank takes massive time longer than any other service, it is taking about 10 days. I couldve walked in my bank and pulled the money out immediately and yet when I went to transfer, quite a bit of money, from the card to my Bank, there was no notification or alert or WARNING that it would take 7 to 10 days. GoProgramWay2GoCard never works. I need someone to fix this. !Thanks and god bless I shouldve read the last review stating the same problems and I wouldnt have made the mistake of transferring it!!!! First off I would like to say I have never in my life dealt with a company that issues out government benefits and steals from you not only that you have to go through so much to even get access to your online account I better yet to talk to anyone with this company it's like pulling teeth you sit on the phone for numerous of hours talking to so-called customer service representative that don't try or will not help you with this issue they'll tell you oh this is the wrong department I'm going to dispatch you to the department you need to talk to then you sit on the phone for numerous hours you can hear them picking up and he can phone sometimes when they actually get on the phone they hang up and then again the same process over but to make a long story short my unemployment benefits was supposed to go to my car that I had on record I got sent a way to go card okay upon me activating my card that means I'm the only one in the company is the only one that has access to this card right or wrong well let me tell you my story somebody has to be in that company had a cash app connected to my card that never used just activated it took money buying things that was not me I'm located here in Brandon Florida these transactions were being made and California which I have never even visit there don't even know what the place looks like only on TV but anyways this transactions that are being done at the same time that I'm using my card down in Florida someone is using the same information in California and I called to make a complaint interacts to get help for my online access well this is way back in December of 2020 it is now may of 2021 and I still don't have access to the online banking or my account then I had to dispute all of these transactions that I did not do and not only that if you do all these transactions and one big dispute they should come back the same way and not only that have some type of proof that they were refund it or that you know the security department for theft are whatever may be can show you because if you have no online access to your account and basically they can tell you anything well my way to go unemployment benefits send me a text every time does the deposit that's only for the weeks that I claim now these people such big liars told me that they deposit this amount of money as a result of my dispute I wasn't contacted never got an email or even a text message to my phone stating these accusations now why can I transfer my money from this thieving lying just all over bad business card to my card that I already have that I trust and has never had an issue I can get in contact with customer service whenever his problem if I dispute anything they contact me back if I need access to online or I can't sign into my account that I have hands on right then and there not waiting for hours customer support oh no and when you call the card it says something about Florida card holders can no longer transfer their remaining balance from off the way to go card and that you can't tell them you have to go back to the unemployment to make a request of payment change and that's the only way but your remaining funds cannot be transferred to a card of your choice this is just plain out wrong and being bullied by a car company that the government trusts to issue or to manage the benefits of the fellow Americans and that's just not what this company is about they're liars they still they even make you feel like you don't know what you're talking about and get upset with you hang up in your face and one representative told me she's not worried about anything it's not her money it's not that's the most rude I'm professional disrespectful thing I've ever heard when talking to customer service of any sort I still yet have not received any proof of these funds do they say I'm supposed to have how am I supposed to see it I don't know because online access I have yet to get but they can tell me whatever they want on top of that get mad hang up and still get paid a paycheck there's no one to complain to because they always hang up on you you don't know who's the supervisor and it's all these different departments but when you call there it's limited things on the voicemail itself about this car that is really questionable because you can only do a couple of things that is to report your card stolen or to check a dispute or get your balance and your last 10 deposit transactions or purchase transactions this is how I found out about all almost two grand if not more of my money that was taken from off my card that I have no idea that was connected to someone's cash app card that's not in my name and all these different transactions that were made in California now again I'm located in Brandon Florida never been anywhere but here my whole 39 years of my life so is this like robbery are being forced to be bullied robbed and pretty much took advantage of by a company that our government trusts to issue or to have people's hard earned money stolen robbed taken with no help into regaining are having some type of resolution or solution to obtain the money that is honestly yours no one else's isn't that the right that we supposed to have as fellow Americans who please taxes I don't know what kind of rice this because I know that I'm not the only one that has been robbed deceived and misused mislead and pretty much bullied by this company what else is there for me to do I need help and I need my money this makes no sense to be robbed by a company that issues cards that is pretty much picked out by our leaders of this country it's crazy so what rights do I really have or do any of us really have when things like this are happening I need help from anyone please.

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If you cant remember your PIN or want to change your PIN because you think someone Wtf? way 2 go scammed me out of $3600 , get rid of this card as fast as you can . I tried to log in, and my info was gone. Originally, I could transfer money from this card directly into my bank account, but after a few weeks, this feature went away. cust.service is none existent . Or law enforcement. Information about audits conducted by the Office of Audit. I only wanted to report the charge. Why did you send me a way2go card with no money this is a scam how messed up to get people thinking they got money. Birth, Death, Marriage and Divorce Records. 800-266-3742 Mon-Fri: 8:00 a.m. - 9:00 p.m. Way2GoCard Mobile App By searching for Go Program Way2Go Card in the App Store or Google Play; Phone By calling Way2Go Cardholder Services at 1-844-649-9843; or. Not that day. It seems literally everyone is having the EXACT same issues. Fix the damned app and your site for logging into. Its CHILD SUPPORT! Now I have to call the Way2Go customer service and pray they can find the money and give it back to me or something because I dont know what else to do. Adult Behavioral Health & Developmental Disability Services. The Fraud Staff was excellent. Card number has been compromised 5 times in about 8 years! Please help me in figuring out what should i do? Same problem with the app and also online at my laptop. 5 U.S. Bank ReliaCard contact information is available on the back of the card. I received an alert to my phone when a transaction was taken out of my account. they created these new cards and a fake company with no real employees and no real website not even a working app for gods sake! Information on the Safe Delivery Program, laws, and publications. - First-time users must enroll their card account on the mobile app or at www.GoProgram.com to get their User ID and Password for access. For security reasons, it is important that cardholders pick a PIN that only they would know and that they not share their PIN or card with anyone. How does the MiSDU deposit money onto the card? So Im here a few months later STILL unable to set up an account because GoProgramWay2GoCard says theres a server issue (I am on my own WiFi and my phone has full service) and the fact they scammed me to pay for a call I never got and I never got my account set up. Although cardholders will not automatically receive a paper statement in the mail, all cardholders can request a paper statement whenever they want one. He put in to issue me a new card, and by this point I needed it asap so I had it expedited 2 day for $10+$5 replacement card fee. The all the record on how bad they talk soon.